SYS_INIT::VALYNX_CORE
BOOTING::AI_SUBSYSTEM
VALYNX
YOUR • QUESTIONS • ANSWERED

Services & Offerings

What services does Valynx offer?

Valynx operates on two tracks:

  • In-House SaaS: We build, operate, and scale our own AI products. Three past handoffs; four active in portfolio.
  • Client Engagements: Scoped AI engineering services, limited to two or three projects per year. We do not operate as a volume agency.

Current service offerings (fixed-price after discovery):

  • Scope Audit ($750–$1,200); scope-risk report and change-order template
  • Fixed-Price Pilot ($1,200–$1,500); one defined feature with written acceptance scenarios
  • Fixed Build ($5,500+); scoped product or feature with milestone demos
  • Launch-Readiness Pass ($1,500–$3,000); billing, auth, deploy, handoff
  • Care Plan / Scope Desk ($750–$2,000/mo); upkeep or contract checks
  • Website Design & Development ($1,500–$3,500); responsive, SEO-ready sites

We send a fixed-price SOW within 24 hours after discovery. View full service details.

What makes Valynx different from other agencies?

We are a product studio first, not a traditional agency:

  • Real Product Experience: Seven SaaS products built. Three transferred to clients; four remain in our active portfolio.
  • Scoped Engagements: Client work is limited, written, and priced per scope, not open-ended retainers.
  • Operators, Not Contractors: We run our own products daily. That discipline carries into every client deliverable.
  • Cost-Conscious AI: Inference efficiency, model selection, and architecture review are core to how we work.
  • Clear Handoff: Dockerized delivery. You deploy; we do not host your production systems.
Do you work with startups or only established businesses?

We work with founders, SMBs, and teams adding AI to existing products. Engagements are scoped to your stage; an audit before a build, an integration before an agent.

How many client projects do you take annually?

We limit ourselves to 2-3 highly selective client projects per year. Here's why:

  • Quality Over Quantity: We focus on delivering exceptional results rather than maximizing project volume.
  • Our Own Products: We're actively building and scaling our own SaaS platforms under the Valynx brand.
  • Strategic Alignment: We only take projects that align with our expertise and allow us to do our best work.
  • Dedicated Attention: Every client gets our full focus without resource splitting across dozens of projects.

If you're interested in working with us, we recommend reaching out early to secure a spot.

Can I acquire one of your existing SaaS products?

On occasion, a product in our portfolio may be available for transfer. This is evaluated case by case, not an active sales channel. If you are interested, contact us with your use case and we will confirm whether anything is currently available.

Past transfers include PoppyWrites, RefactorMind, and Renderly. Active portfolio includes Cortelligence AI, LearnOptima, ScopeShield, and Meeni Phraser.

Where is Valynx based and who do you serve?

Valynx is a Wyoming LLC (United States). We work async with founders and agencies in our primary markets:

  • United States & Canada
  • United Kingdom & Australia (and New Zealand)
  • English-speaking Asia (e.g. Singapore, India, Hong Kong, Philippines, Malaysia)
  • Remote delivery: Written updates, Loom walkthroughs, USD pricing in the SOW

We do not actively market to the European Union or Israel. If you are outside our primary regions, contact us and we will confirm fit.

Payment & Pricing

What payment methods do you accept?

Payment milestones are defined in each written SOW (often 40% / 30% / 30% at kickoff, milestone demo, and delivery). Payment method is flexible: wire, invoice, or another method we both accept.

Every project begins with a written scope of work. Anything outside that scope is quoted as a separate change order before work begins.

What are your pricing structures?

We quote each engagement after a discovery conversation. No public rate card; scope, complexity, and timeline determine the price.

Typical starting points: AI cost audits, LLM integration sprints, custom agents, document pipelines, governance builds, and website projects. Contact us to discuss your specific need.

Do you require payment upfront?

We use a 50% upfront, 50% on delivery payment structure:

  • Initial 50%: Secures your project slot, covers development setup, and demonstrates mutual commitment.
  • Final 50%: Due upon project completion and your approval of deliverables.
  • Milestone Payments: For larger projects, we can arrange milestone-based payments tied to specific deliverables.

This structure protects both parties and ensures everyone is invested in the project's success.

What's included in the project cost?

Our project cost covers everything needed for a complete solution:

  • Full Development: All coding, testing, and quality assurance.
  • Design Assets: UI/UX design, branding elements, and visual assets.
  • Complete Documentation: Setup guides, API docs, and user manuals.
  • Deployment Package: Ready-to-deploy code with configuration.
  • Training Session: 1-hour walkthrough of your new system.
  • 7-Day Post-Launch Support: Bug fixes and minor adjustments included.

No hidden fees, no surprise charges. What's quoted is what you pay.

Process & Timeline

How long does it take to complete a project?

Timelines depend on the engagement type and are defined in your SOW:

  • AI Cost & Architecture Audit: Typically one to two weeks.
  • LLM Integration Sprint: Typically two to three weeks.
  • Custom Agent / Document Pipeline / Governance: Scoped per project; quoted after discovery.
  • Website Projects: Scoped based on pages, design, and integrations.

Progress updates are async by default (written check-ins, Loom walkthroughs). Sync calls when useful.

What does your development process look like?

We follow a Build → Validate → Scale → Decide framework on our own products:

  • Discovery: Requirements, users, and business goals.
  • Planning: Architecture, tech stack, and feature prioritization.
  • Development: Iterative builds with written progress updates.
  • Testing: QA, performance checks, and deployment prep.
  • Delivery: Dockerized handoff; you own deployment.

Client work follows the same discipline: scoped SOW, async updates, sandbox data only during development, and no production credential access on our side.

How involved do I need to be during development?

We balance hands-off efficiency with meaningful involvement:

  • Minimal Time Commitment: 2-3 hours per week for feedback and approvals.
  • Weekly Check-ins: 30-minute calls to review progress and answer questions.
  • Async Updates: Daily written updates via email or Slack (your choice).
  • Milestone Reviews: Key approval points for major features and design decisions.

We handle the heavy lifting. You provide direction and feedback. No micromanagement required.

What do you deliver upon project completion?

You receive a complete turnkey package:

  • Full Source Code: Complete access to all code repositories (GitHub/GitLab).
  • Comprehensive Documentation: Setup guides, API documentation, architecture diagrams, and user manuals.
  • Deployment Package: Ready-to-deploy files with complete configuration and environment setup.
  • Design Files: All UI/UX design assets, brand elements, and visual resources.
  • Admin Access: Login credentials to all platforms, dashboards, and tools.
  • Training Session: 1-hour live walkthrough covering system operation and maintenance.
  • Video Tutorials: Recorded guides for common tasks and troubleshooting.

Everything you need to operate, maintain, and scale independently.

What if I need changes after the project is delivered?

We provide 7 days of post-launch support included with every project:

  • Bug Fixes: Any issues found within 7 days are fixed at no additional cost.
  • Minor Adjustments: Small tweaks to copy, styling, or configuration.
  • Technical Support: Help with deployment, hosting, and setup questions.

After the 7-day window, we offer maintenance packages or hourly rates for additional work.

Technical Details

What technologies do you use?

We use modern, proven technologies chosen for scalability and maintainability:

  • Frontend: HTML5, CSS3, Vanilla JavaScript, React (when needed for complex UIs).
  • Backend: Python Flask with CORS handling for API development.
  • AI/ML: OpenRouter API, Claude API, GPT-4, custom fine-tuned models.
  • Databases: Firebase Firestore (real-time), PostgreSQL (relational), MongoDB (document-based).
  • Hosting: Vercel (frontend), Render (backend), Netlify (static sites).
  • Version Control: Git with GitHub for code management and collaboration.

Technology choices are always based on your specific requirements, not our preferences.

Do you provide hosting, or do I need my own?

We provide full deployment setup, but hosting is your responsibility:

  • Deployment Assistance: We deploy your project to your hosting account during handoff.
  • Hosting Recommendations: We recommend Vercel, Render, or Netlify based on your project.
  • Cost Estimates: Most projects run on free tiers or affordable hosting.
  • Setup Documentation: Step-by-step guides for hosting setup and domain connection.

You own the hosting account, which gives you full control over your infrastructure.

How do you ensure the security of my project?

Security is integrated into every layer of our development process:

  • Secure Code Practices: Input validation, SQL injection prevention, XSS protection.
  • Data Encryption: Encryption at rest and in transit using industry standards.
  • Authentication: Secure user authentication with bcrypt password hashing.
  • API Security: Rate limiting, token-based auth, and input sanitization.
  • Environment Variables: Sensitive credentials never hardcoded in source code.
  • Security Audits: Regular vulnerability scanning and code reviews.

We sign a mutual NDA before receiving confidential materials when you request one. After final delivery, client files and working copies are deleted from our systems per our Terms and Privacy Policy.

Will my website be mobile-friendly?

Yes, absolutely. Every project we deliver is fully responsive:

  • Mobile-First Design: We design for mobile screens first, then scale up.
  • Cross-Device Testing: Tested on phones, tablets, laptops, and desktop screens.
  • Performance Optimized: Fast load times even on slow mobile connections.
  • Touch-Friendly: Buttons, forms, and navigation optimized for touch interactions.

Over 60% of web traffic is mobile. We never skip responsive design.

Can you integrate with third-party services?

Yes, within the scope of your engagement:

  • AI APIs: OpenAI, Anthropic Claude, Google Gemini, and custom models.
  • Data & Storage: PostgreSQL, Firebase, vector databases for RAG.
  • Communication: Slack bots, webhooks, email triggers.
  • Business Tools: CRM, analytics, and payment APIs where scoped.

Integrations outside the SOW are quoted as change orders.

Support & Maintenance

What support do you provide after project completion?

We provide 7 days of post-launch support included with every project:

  • Bug Fixes: Any issues found within 7 days are fixed free of charge.
  • Technical Support: Email and chat support for deployment and setup questions.
  • Minor Adjustments: Small tweaks to content, styling, or configuration.
  • Documentation Updates: Clarifications and additional guides as needed.
  • Emergency Support: Priority response for critical issues during the 7-day window.

Extended support and maintenance packages are available for ongoing needs.

How quickly do you respond to support requests?

Our response times are based on issue severity:

  • Critical Issues: Within 2-4 hours (site down, security breach, data loss).
  • High Priority: Within 8-12 hours (major functionality broken, user-facing bugs).
  • Normal Issues: Within 24 hours (minor bugs, questions, clarifications).
  • Enhancement Requests: Within 48 hours (new features, optimizations, improvements).

All support is provided via email, with emergency phone support available for critical issues during business hours.

Do you offer ongoing maintenance packages?

Yes, we offer flexible maintenance plans for long-term support:

  • Basic Plan: Monthly security updates, bug fixes, and minor adjustments.
  • Standard Plan: All basic features plus performance monitoring and monthly improvements.
  • Premium Plan: Priority support, dedicated Slack channel, and ongoing feature development.

Maintenance packages start at Contact for pricing and can be customized based on your specific needs.

What if I want to hire you for additional features later?

We welcome ongoing relationships with our clients:

  • Priority Scheduling: Existing clients get priority for new projects.
  • Familiar Codebase: We already understand your system, reducing ramp-up time.
  • Flexible Engagement: Hourly rates, project-based pricing, or retainer arrangements.
  • Seamless Integration: New features integrate smoothly with existing architecture.

Many of our client relationships span years with ongoing enhancements and improvements.

Still Have Questions?

Can't find the answer you're looking for? Our team is ready to provide personalized assistance and detailed information about your specific needs.